Author Archives: jshrs

Vancouver rioters, findable online, raise questions about citizen surveillance

In the aftermath of the riots that broke out Thursday after the Vancouver Canucks lost the Stanley Cup to the Boston Bruins in an amazing 7-game series, several Facebook pages have been set up to capture photos of people at the scene. The pages attempt to use the wisdom of the crowd, so to speak, to identify those appearing to light cars on fire, break store windows, throw punches, or loot London Drugs lipstick.

A tumblr, Vancouver 2011 Riot Criminal List, is consolidating video and images of these acts with a similar goal – to identify people and to then report them to the police. The blog’s subtitle, “Anonymous Crime in a Web 2.0 World? I don’t think so!”, hints at what makes this riot different from a similar Vancouver, post-Stanley Cup binge of destruction 15 years earlier – namely, the presence of an Internet and with it, a simultaneous online reality characterized by information that is infinitely replicable, findable, and visible to a vast audience.

Wendy Stueck has an interesting column in the Globe and Mail that covers the roles social media played during and after the riots – as fuel, as a way to fight back, and as a tool for police.

Alexandra Samuel, a blogger and media professor at Emily Carr University of Art + Design, offers some interesting questions about the use of online crowdsourcing as a means of citizen surveillance.

What social media is for — or what it can be for, if we use it to its fullest potential — is to create community. And there is nothing that will erode community faster, both online and off, than creating a society of mutual surveillance.

Along similar lines, does the occurrence of the Stanley Cup riots change any of the political dynamics surrounding Lawful Access, a proposed Canadian law that would allow law enforcement to get more data about individuals from Internet Service Providors without obtaining a warrant?

Scrolling through images of the riots, one is left in awe and disbelief. That people can be so, well, stupid to engage in senseless destruction and violence is a shame. That some could also boast about it in status updates online belies an ignorance of a replicable, visible, findable online reality that’s also a bit uncomfortable to consider. At least that’s my take. What’s yours?

US Commerce Department launches new digital literacy site

Digitalliteracy.gov. That’s the name of a new portal announced last month by the US Department of Commerce. The site, while still in its infancy, already has a wealth of resources available that focus on digital literacy. Resources include everything from basic computing tutorials, mobile and wireless resources, design and usability primers, information on copyright education, and tips for parents. It’s all organized – by topic, skill or format – and easy to search. This is an excellent resource for anyone looking to brush up their online skills or for newbies young and old to begin learning.

Among my favorites so far:

Joplin tornado and the process of newsgathering

Eleven days ago, in the town of Joplin, Missouri in the central United States, one of the deadliest tornados in recent memory struck, killing 142 people, causing billions in damages, and leaving survivors in shock. Twelve hours after the tornado touched down, Brian Stelter, a television and media writer for the New York Times, was on a plane bound for Chicago and the taping of Oprah Winfrey’s final show. He decided to head to Joplin to cover the tornado story instead.

Here’s a fascinating blog post from Stelter about the process of attempting to cover a tornado disaster for a national newspaper. He relies on text messages and local radio for information. He uses the local McDonald’s WiFi to send Twitter updates and Instagram photos to colleagues about the damage and the stories of the people left in the tornado’s wake.

In reaction to Stelter’s account, Jeff Jarvis, director of the interactive journalism program at the City University of New York, suggests that this method of covering a story using frequent, short updates by the person at the scene puts the focus squarely on reporting, not the production of a news article, which can be done by other writers not directly there. According to Jarvis, this is how it should be for disaster coverage, now and in the future.

The Latest Internet Regulation/Legislation News

This week saw government leaders, tech bigwigs, and Internet activists converge in Paris for an e-G8 Forum about the future of the Internet. The forum was billed by French President Nicolas Sarkozy as an opportunity for dialogue about the future of the Internet. At times it resembled more of a showdown.

In opening remarks, Sarkozy defended role of government in shaping the Internet.

“It would be contradictory to exclude governments from this huge forum. Nobody could, nor should, forget that these governments are the only legitimate representatives of the will of the people in our democracies. To forget this is to run the risk of democratic chaos and hence anarchy.”

He also expressed concern about intellectual property and monopolies.

Much of the discussion centered around copyright laws. France already has tough regulations when it comes to the sharing of intellectual property online. Under the HADOPI copyright law, French households lose their Internet connection if they receive three accusations of copyright infringement committed on their network.

But JP Barlow, former Grateful Dead lyricist, Wyoming cattle rancher, and a founding member of the Electronic Frontier Foundation, was skeptical of the need for government to regulate the Internet for intellectual property.

“Many of the things that are being said here, and proposed, and have been done, refuse to recognize that the net is one continuous thing and that if you can control any aspect of it, you can control all of it. You start out with intellectual property and you end up with expression you don’t like. It’s as simple as that.”

A clip of a panel discussion he took part in is here. It’s a fascinating clash of cultures and it raises some interesting questions about the need to protect artistic property on the Internet. It’s also a bit long – the action starts right away and Barlow picks it up again at the 19 minute mark.

Meanwhile, closer to home there is renewed interest in a proposed Canadian law that would allow law enforcement to get more data about individuals from Internet Service Providors. Prime Minister Stephen Harper has promised to enact an extension of Lawful Access legislation during the first hundred days of his new majority government. The Lawful Access extension would allow law enforcement to obtain data from individual’s ISP without warrants.

Jesse Brown, from the Search Engine blog and podcast, has an interesting interview with Michelle Vonn of the B.C. Civil Liberties Association about the proposed law and its potential effects. The link to the podcast is here.

Steve Dotto discusses our Digital Tattoo project

Steve Dotto produces and hosts the podcast Dotto Tech, a weekly discussion of all things technology related. Last week, he sat down with Trish Rosseel and Cindy Underhill, creators of the Digital Tattoo project, to discuss how everyone – students, professors and teachers, and others – can learn and benefit from the Digital Tattoo website. Steve Dotto perfectly sums up the project: “Everything that we do [on the Internet] is as indelibly linked to us as though we did a physical tattoo. And we should think about it along those lines.”

We all have different styles and comfort levels with online tools and applications. The purpose of the Digital Tattoo project is to raise awareness about the broader implications for how we use these tools. At the same time, it’s not about scaring people or offering black-and-white, right-or-wrong judgements. As Dotto points, this is an important distinction. The online tools themselves are value neutral – neither good, nor bad. It’s all in how we use them. “So bottom lines is,” he says, “the only people who can protect our privacy are ourselves.”

One group mentioned as having a particular interest in Digital Tattoo as of late are teachers and students training to be teachers. As Trish Rosseel points out, for those “who are going to be going out and working with students and are trying to navigate that online relationship between themselves and their students, [especially] when they are still themselves students” a discussion about our Digital Tattoo can be valuable. Dotto points out that in British Columbia, every level of education is having a similar conversation: How do we protect our teachers while recognizing that the online world is far too rich of a place not to be somehow engaged with students.

The complete show is available here, which also includes an interesting discussion of what happens to our digital identities after we die. To just listen to the interview with the Digital Tattoo creators, have a listen here. Do you agree with the discussion? Feel free to post comments and/or questions.

Teens understand and care about privacy

There tends to be a widespread narrative that persists about teenagers when it comes to their online habits. It goes something like: Teens don’t care about their privacy online. Web giants like Google and Facebook, market research surveys, and a brief glimpse of some social networks suggest teens share information online frequently, without thought or reservation.

It’s a story that persists partly because, for companies also in the business of sharing people’s online data, the narrative that teens don’t care about their own privacy is a convenient one. Google CEO Eric Schmidt has dismissed the importance of privacy outright: “If you have something that you don’t want anyone to know, you shouldn’t be doing it in the first place”. Facebook president Mark Zuckerberg has described a new social norm where sharing more information openly with more people is expected. A market research survey of teens finds only 41% say they are concerned about privacy and security issues when using a mobile phone. And how else to explain sites like Dailybooth, where teens continuously snap digital self-portraits to post online – a real-time stream of faces for anyone to see?

However, as an excellent paper by danah boyd and Alice Marwick makes clear, this narrative that teens do not care about their privacy is a simplistic myth. It just isn’t true.

The draft of the article, “Social Privacy in Networked Publics: Teens’ Attitudes, Practices, and Strategies”, recently released for comment on boyd’s blog Zephoria, is a compilation of ethnographic fieldwork from 2006 through 2010. Just like Hanging Out, Messing Around, and Geeking Out, boyd and Marwick’s article quotes teens in high school or who have recently dropped out. Along with the analysis by the authors, the voices of the teenagers from 20 states across the U.S. are excellent to read and hear. They’re honest. They’re smart. They’re often funny: “[My mother, on Facebook] tends to comment on everything. I’m like go away. … Everyone kind of disappears after the mom post. … And it’s just uncool having your mom all over your wall, that’s just lame.”

Right off the bat, the authors point out a truth known to anyone who’s grown up in the suburbs: IRL, few spaces or opportunities exist for teens to socialize with each other on a large scale. Too young to gather in bars, not enough ends to hang out in restaurants, surrounded by “No Loitering” signs – it’s small wonder that networked, online publics are now a core part of teen culture.

Privacy is a complicated term. As one teen defines it in the article, privacy is “for someone to respect what you do.” And there’s a paradox that boyd and Marwick highlight: Adults may worry that teens don’t care about privacy when it comes to their online activities. At the same time though, there is a belief – from parents, schools, the police – that teens are not entitled to a right of privacy in their social spaces or in their online activities.

The article goes on to describe strategies teens employ to gain some measure of privacy and control over the flow of their information. Some, like examples of social steganography, are really fascinating. “Teens want to participate in networked publics, but they also want to have control over the social situations that take place there” boyd and Marwick conclude. “They want to be visible, but only to certain people. They want to be recognized and validated, but only by certain people. This is not a contradictory stance; it parallels how people have always engaged in public spaces.”

For anyone interested in issues surrounding privacy and youth online, the article is worth a read.

iPhone records location data – even when you tell it not to

An article appearing in the Wall Street Journal this morning says that an iPhone user’s location data – their coordinates and some timestamps – is automatically collected by the phones, regardless of whether the location-sharing feature on the phone is turned on or off.

The revelation comes after two developers released an iPhone app that maps the information that an iPhone records about a user’s movements. The app doesn’t record anything itself, it only displays files that are already on the iPhone. According to Alasdair Allan and Pete Warden, the developers who made the iPhone app, there are at least two problems with the iPhone collecting location data:

The most immediate problem is that this data is stored in an easily-readable form on your machine. Any other program you run or user with access to your machine can look through it.

The more fundamental problem is that Apple are collecting this information at all. Cell-phone providers collect similar data almost inevitably as part of their operations, but it’s kept behind their firewall. It normally requires a court order to gain access to it, whereas this is available to anyone who can get their hands on your phone or computer.

By passively logging your location without your permission, Apple have made it possible for anyone from a jealous spouse to a private investigator to get a detailed picture of your movements.

In response to U.S. Congressional inquiries in 2010 about the privacy of user’s location data, Apple wrote that “location data will not be collected at all for users who have location services turned off.” Today’s article in the WSJ reports that this is not, in fact, the case. While the data may not be transmitted to Apple as it is when location services are on, it appears that regardless of whether location services are on or off, some location data is still collected in the iPhone.

BC candidate drops out over Facebook profile

Two years ago, BC NDP candidate Ryan Lam withdrew from an election race in Vancouver over “inappropriate” photos that he posted on Facebook. See here and here.

Today Alan Saldanha, a Green party candidate from a district that includes Surrey, has dropped out after content on his Facebook page was discovered – specifically a quote Saldanha listed as his favorite. The full story is here.

Both cases are typical examples of poor judgement and ill-considered use of social media; a recipe today for the sinking of any candidacy for public office.

Online network education for kids – Doctorow style

Cory Doctorow talks about kids, privacy and social networks

In a recent TEDx presentation, the Canadian blogger and science fiction author, Cory Doctorow, proposes a new type of “network education” for kids online. His views stand in contrast to those suggesting that filtering internet content in an effort to keep kids safe is the way to go. Rather, he argues that filtering content prevents kids from understanding networks and privacy tools on their own – kind of like how feeding ducks in a pond leaves them unprepared to fend for themselves come winter.

Instead, here’s how Doctorow envisions privacy education for kids:

  • Turn to libraries, schools and other institutions to be “islands of networked privacy best practices”
  • Teach kids to encrypt everything they do on the internet
  • Teach them to jailbreak every device that they handle
  • Teach kids to choose the best products for their privacy
  • Teach them to bust every sensor wall that harvests a record of what they look at
  • Teach them to spoof every form they’re asked to fill in
  • Block the RFID tags they carry around with them
  • Figure out how to move through their cities and towns without their locations being recorded by CCTV cameras

Who should be responsible – parents or teachers – for teaching kids about their digital footprints and how should it be done, are important questions. Perhaps, now it’s not a question of who should be responsible but who is willing to take responsibility.

The Best Social Media Statistics for 2011

Over at Ragan’s PR daily, Adam Vincenzini has released an interesting collection of social media statistics for this year. Among my favorites:

  • 80% of internet users participate in groups, compared with 56% of non-internet users. Moreover, social media users are even more likely to be active: 82% of social network users and 85% of Twitter users are group participants.
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  • 89% (!) of Japanese Internet users have said they are wary of using their internet names online.
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  • A survey of more than 2,000 mothers over the age of 40 found that a majority have more Facebook friends than their children, and that they know how to better take advantage of their presence on the site.
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  • The Pew Internet and American Life Project found that people 74 and older represent the fastest growing demographic on the sites. Sixteen percent of Internet users in that age group now visit them, compared with four percent in 2008.
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  • Geolocation users are 38% more likely than the average US online adult to say that friends and family ask their opinions before making a purchase decision.

What are your favorites?
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